What McIlvain Lumber Quality Really Means, Part 2.
At J. Gibson McIlvain, we realize that quality isn’t something to take for granted. We go to great lengths to ensure that our lumber products maintain the high standards for which the McIlvain name has become well known for centuries. In Part 1 of this series, we discussed some details regarding these aspects of our quality-control process, the first two of which take place before the lumber ever arrives here in Maryland:
- Fully Researched Sources
- Continued Local Checks
- Detailed Arrival Inspection
- Careful Initial Processing
But those four steps are only the beginning. Three more aspects of our thorough quality control process contribute to J. Gibson McIlvain lumber’s longtime success.
On-Site Preparation for Sale
Already at our Maryland headquarters, the lumber would have been inspected and sorted once, before being dried. After appropriate drying, we run each board across our sorter and inspect it again, by hand.
At that time, we remove any defects caused by kiln drying and cut away saw marks before stacking the lumber and covering it up in our lumber yard, ready to be sold.
Communication with Customers
As a J. Gibson McIlvain customer, we ask more from you than the required price. Our staff takes the time to learn details of our customers’ intentions and specific requirements, when it comes to sizing, grain, and quality. By communicating your precise needs to us, we can help you maximize yield and find just the right boards to meet your unique project needs.
Final Grading and Sale
You might think that once the lumber is stacked in the yard, all we’d have left to do is to collect the money we’ve worked hard to secure. However, our diligent staff is still not finished. After we receive an order, our expert graders conduct a final grading process, the strictest one we do. Specific customer requests and applications are considered during this important step. Because of the extreme caution we take during this last step, our customers can expect low wastage in each shipment of J. Gibson McIlvain lumber they receive.
How can we boast that J. Gibson McIlvain lumber deserves the prestigious term “quality”? The answer is a long one: We take the time to fully research our domestic and exotic lumber sources; carefully inspect the lumber that we sell before it leaves the mill and then, again, when it arrives at our headquarters; appropriately dry and stack each board; grade and sort it numerous times; and communicate with our customers to make sure the lumber we sell them has maximum yield potential.
All that hard work is worthwhile when we hear back from our customers again and again, realizing that they know they can trust us with their specific lumber needs. When we deliver your order to your job site, you can be sure that what you’ll be receiving is exactly what you need.
